The Giro Crash Replacement Programme is available only to customers that are resident in the UK and purchased their helmet from a UK dealer. A helmet up to three years old can be replaced at a reduced price, if it has been involved in an accident. The replacement will always be the same model as the original or the nearest current equivalent if the original is no longer available. When the same colour helmet is no longer available, the customer will be sent an alternative colour  from the current range.

This programme is designed to subsidise the cost of buying a replacement when a Giro helmet has been crashed.

The customer must first contact the Madison Warranty & Technical department to obtain a returns number, and then send in the following:

• the old helmet
• information about the accident
• proof of purchase of the old helmet
• A cheque or postal order made payable to Madison, a division of H. Young Operations Ltd for the appropriate amount (see charges below)

Prices are subject to change from time to time, a full list of the most up to date replacement costs can be found at www.madison.co.uk/giro

These should be sent by the customer directly to:

Madison Customer Care Department, Madison Distribution Centre, Alston Drive, Bradwell Abbey, Milton Keynes, MK13 9HA. Phone: 01908 326032.

Madison Cycles will send the new helmet directly to the customer.