Before contacting our Customer service department, please browse these links to see if we can answer your questions here first. For all other inquiries, our Customer Service department is available to help you.
Madison Customer Care Department
Madison Distribution Centre
Alston Drive
Bradwell Abbey
Milton Keynes
MK13 9HA.
Tel: 01908 326032.
The Giro Crash Replacement Programme is available only to customers that are resident in the UK & Ireland and purchased their helmet from a UK or Irish dealer. A helmet up to three years old can be replaced at a reduced price, if it has been involved in an accident. The replacement will always be the same model as the original or the nearest current equivalent if the original is no longer available. When the same colour helmet is no longer available, the customer will be sent an alternative colour from the current range.
This programme is designed to subsidise the cost of buying a replacement when a Giro helmet has been crashed.
The customer must first contact the Madison Warranty & Technical department to obtain a returns number, and then send in the following:
Prices are subject to change from time to time, a full list of the most up to date replacement costs can be found below :
These should be sent by the customer directly to:
Madison Customer Care Department, Madison Distribution Centre, Alston Drive, Bradwell Abbey, Milton Keynes, MK13 9HA. Tel: 01908 326032.
Madison will send the new helmet directly to the customer.
| Fee | Model Returned | Replacement |
|---|---|---|
| £112.50 | Remedy Carbon Mad Max Carbon |
Remedy Carbon Remedy Carbon |
| £67.50 | Remedy Mad Max 2 Mad Max |
Remedy Remedy Remedy |
| £67.50* £65** |
Switchblade | Remedy* Xar** |
| £65 | Xar Xen |
Xar Xar |
| £40 | Hex Semi MX |
Hex Hex |
| £30 | Surface | Surface |
| £27.50 | Section | Section |
| £20 | Flak Semi |
Flak Flak |
| £50 | Athlon E2 Animas |
Athlon Athlon Athlon |
| £35 | Phase Havoc Exodus Gila Hammerhead Supermoto |
Phase Phase Phase Phase Phase Phase |
| £35 | Feature | Feature |
| £120 | Selector | Selector |
| £100 | Aeon | Aeon |
| £95 | Ionos | Ionos |
| £100* £95** |
Prolight | Aeon* Ionos** |
| £65 | Atmos | Atmos |
| £70 | Advantage | Advantage |
| £50 | Saros Pneumo Boreas |
Saros Saros Saros |
| £40 | Monza Eclipse Helios |
Monza Monza Monza |
| £35 | Savant Stylus |
Savant Savant |
| £27.50 | Reverb | Reverb |
| £27.50 | Rift Encinal Targa Ventoux Mojave Corius |
Rift Rift Rift Rift Rift Rift |
| £22.50 | Venti | Venti |
| £22.50 | Indicator Torero Airblast Ventura Incline Torrent |
Indicator Indicator Indicator Indicator Indicator Indicator |
| £22.50 | Skyla Venus |
Skyla Skyla |
| £15 | Skyline | Skyline |
| £15 | Venus | Venus |
| £20 | Transfer Mira Laguna Riviera |
Transfer Transfer Transfer Transfer |
| £22.50 | Flume Livewire |
Flume Flume |
| £15 | Flurry | Flurry |
| £20 | Phantom Wizard |
Phantom Phantom |
| £15 | Rodeo Rascal Wheelie Spree |
Rodeo Rodeo Rodeo Rodeo |
| £15 | Me2 Minimoto |
Me2 Me2 |
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