Contacting Madison Are you having problems with our site? Have you got a product query that has left your local store baffled?  Then contact us direct and we will do what we can to help.  Due to the large volume of emails we receive, it can take up to two weeks before we are able to respond, so please bear with us. Most questions we are asked are best answered by your local dealer, who will have the technical knowledge and tools to help you with your query. NB : Madison is a UK distributor that sells only to UK trade account holders.  Madison deals with all consumer transactions through retailers, including purchases and warranty claims, so it is always best to contact us through your local retailer.  If you have any questions regarding crash replacement schemes or anything else, please do check the Madison.co.uk help section. To contact Madison direct, simply fill out the form below and click send. Remember, the more detail you provide, the better equipped we will be to respond. IMPORTANT : In order for your message to be directed to the most appropriate person to answer your query, please make sure you select the relevant brand or subject for the below drop down menu.