Customer Care Customer Care Advisor


Madison is the leading distributor of branded cycle components and accessories, angling and power-sports equipment in the UK. Our business continues to grow and we pride ourselves on our reputation within the industry of providing excellent customer service. We are now recruiting for a new Customer Care Advisor to join our team and help us to maintain our high standards and to be part of our continuing success story.

To be considered for this role you will have worked in a Customer Services environment and have experience of handling a high volume of telephone calls. You will be working in a busy Customer Care environment and used to dealing with enquiries on stock availability, stock returns, pricing and invoice queries and order deliveries. Multi-tasking skills are essential and you will go that extra mile to help our customers.

You’ll enjoy working with people, be confident talking to customers on the telephone and enjoy problem solving. You are at your happiest working in a team with a flexible and helpful attitude and a true desire to resolve problems.

We offer an attractive benefits package including a generous staff discount scheme.
If the above sounds like you and you have excellent communication skills (good written and spoken English are essential) and are familiar with Microsoft Office then please apply by sending your cv, covering email with details of salary expectations to deb.newman@madison.co.uk

Please note that we may not be able to respond to all applicants individually as we usually have a very high response to our adverts. If you have been successfully shortlisted you will hear from us shortly after the close date.

Closing date 29th November 2021

To find out more about Madison and our parent company please visit www.hyoung.co.uk

Apply for this role

Please note that we may not be able to respond to all applicants individually as we usually have a very high response to our vacancy adverts

To find out more about Madison and our holding company please visit www.hyoung.co.uk