Giro™ GROW WITH GIRO Programme

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Customer Service Info

Before contacting our Customer service department, please browse these links to see if we can answer your questions here first. For all other inquiries, our Customer Service department is available to help you.

Madison Customer Care Department
Madison Distribution Centre
Alston Drive
Bradwell Abbey
Milton Keynes
MK13 9HA.
Tel: 01908 326032.

Grow With Giro

The Giro Grow With Giro Programme is available only to customers that are resident in the UK & Ireland and purchased their helmet from an authorised UK or Ireland dealer.

Anyone who currently uses a Giro Rascal, Spree, Rodeo, or Me 2 helmet can apply to Madison Cycles for a £10 rebate if they replace it with any other Giro helmet. This scheme is designed to subsidise the cost of buying a replacement when a child outgrows their Giro helmet.

The customer must first contact the Madison Customer Care department to obtain an authorisation number, and then send in the following:

The old helmet.
Proof of purchase of the old helmet (a photocopy is acceptable).
Proof of purchase of new helmet (a photocopy is acceptable).
The completed registration card from the new helmet.

These should be sent by the customer directly to:

Madison Customer Care Department
Madison Distribution Centre
Alston Drive
Bradwell Abbey
Milton Keynes
MK13 9HA

Tel : 01908 326032